The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| São Paulo, SP | 9 |
| Paris, Île-de-France | 6 |
| Milan, Lombardia | 5 |
| Frankfurt am Main, Hessen | 3 |
| Bogotá, Distrito Capital de Bogotá | 3 |
| Santiago de Querétaro, QUE | 3 |
| Jacksonville, FL | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Merlo, BA | 3 |
| London, England | 3 |
| Aylesbury, England | 2 |
| Lille, Hauts-de-France | 2 |
| Besançon, Bourgogne-Franche-Comté | 2 |
| Rio de Janeiro, RJ | 2 |
| Leeds, England | 2 |
| Dublin, Leinster | 2 |
| Mérida, YUC | 2 |
| Wickford, England | 2 |
| Swindon, England | 2 |
| Mexico City, CDMX | 2 |
| Beau Bassin-Rose Hill, Plaines Wilhems District | 2 |
| Saint-Étienne-du-Rouvray, Normandie | 2 |
| Birmingham, England | 2 |
| Várzea Paulista, SP | 2 |
| Rome, Lazio | 2 |
| Bologna, Emilia-Romagna | 2 |
| Provins, Île-de-France | 2 |
| Vancouver, BC | 2 |
| Les Sables-d'Olonne, Pays de la Loire | 1 |
| Kannapolis, NC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
Aarun Saini (@_Insaini_) reported @AskPS_UK Hi, the thing is the issue is not on my end. All my friends in the party are also getting disconnected every now and then. Games are running fine. It’s just the party we are getting disconnected from.
- 90's Made ™ (@Bamer2323) reported
@AskPlayStation No error code. My email got changed but it wasn’t me somebody logged me out and changed everything. I can’t log in
- Yagami 👻 (@Yxgamii__) reported
Reinstalling Cold war didnt fix the game.Guess im calling off my dark aether grind, **** treyarch and playstation.
- Alivia (@arcseraphim) reported
@GenshinImpact where do I go to report issues?I keep getting this SSL connect error on Playstation when trying to connect to anything that opens a browser.
- Jessica (@jessicalay180) reported
@ik_dg2099 @AskPlayStation I advise you contact #gamerschoice792 on Instagram for help, he’s going to help you fix it. He’s reliable and trustworthy
- bunn13 (@xbloodbunn13x) reported
@PlayStation anyone else having problems with apearing off line and not being able to change it back?
- Lucas Kalabza (@LKalabza) reported
@AskPS_UK hi, i’m having problems with playing fortnite and fifa and other online games with my friends and it’s very slow loading as well as taking forever to join, is it my wifi or what?
- pry (@pry6688765) reported
@Schnauzer96 @AskPlayStation Had similar issue, but with the help of @fixcalce on Instagram, he got mine fixed.All thanks to him
- Jessica (@jessicalay180) reported
@realzik @AskPlayStation I advise you contact #gamerschoice792 on Instagram for help, he’s going to help you fix it. He’s reliable and trustworthy
- MIKEY C (@MikeyC053) reported
@FortniteStatus Fix servers for PSN
- Abdulrahman (@abdu__witcher) reported
@OmAbyss Why did he have a problem with playstation ?
- pry (@pry6688765) reported
@Bamer2323 @AskPlayStation Had similar issue, but with the help of @fixcalce on Instagram, he got mine fixed.All thanks to him
- Grant Naylor (@sausagegrant) reported
@AskPS_UK I’ve tried everything on your troubleshooting page. Nothing has worked. I’ve spoken to our internet provider who has dialled in to our router and said this isn’t the issue. Is it something to do with the internals of my ps5?
- Jessica (@jessicalay180) reported
@Freddie12903977 @AskPlayStation I advise you contact #gamerschoice792 on Instagram for help, he’s going to help you fix it. He’s reliable and trustworthy
- DUSTIN (@Schnauzer96) reported
@AskPlayStation Hello, my PlayStation keeps crashing and I get error code CE-36329-3 when I turn it back on, I did the most recent system software update. Any idea what the issue might be?
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